The SSL Error usually occurs on Firefox browser at the time of usage. When it arises it blocks the computer users from accessing the website. Secure Socket Layers or SSL is an Internet security protocol which is used by most banks, social media and e-commerce sites to protect the personal and financial information of the visitors. There are many users who confront with this issue, if you are also among them, then try reaching out to Mozilla Firefox support that stays available round the clock for sorting the user queries.
There can be various reasons for the occurrence of the problem. But examining them first and then deriving a relevant solution is important. You can try performing the troubleshooting fixtures given in this blog so as to fix the trouble on your part.
Causes of SSL Error
- Incorrect date and time settings
- False SSL certificate name
- The domain containing malicious content
- Antivirus or firewall blocking the site
- The browser got damaged and needs an update
Fixing the SSL Error
Method 1: Remove browsing history on Firefox
- Launch the browser and click on the three dots to open the menu
- Select History and clear browsing data
- Select all and click the clear button
- Open settings and locate change proxy section
- Open security and privacy tab and select medium level
- Close and re-launch the browser
Method 2: Exclude SSL protocol scanning in your Antivirus settings
- Open your antivirus software and open the setup window
- Navigate to the advanced settings > protocol filtering > SSL > Do not scan SSL Protocol
Method 3: Export and import website’s SSL Certificate
- Click on the padlock icon
- Click on the export feature button
- Import the SSL certificate
- Click Advanced > View certificate > import
- Reopen the browser and check if the error has expired or not
The above-given methods might help you in fixing the error, but it is highly recommended that you must take help from Mozilla Firefox customer service number, where the experts will guide you with an appropriate solution.
